This is a corporate card given by my employer. I immediately contacted my hotel front desk. They provided my printed copy for the same.
They told me that, its upto my bank now. They provided me a complaint no. Couple of days later I contacted bank again, this time they told me 'refund will come in 35 days'.
This is really frustrating. They also asked me to furnish documents that says txn was cancelled. I got the documents scanned and send them on email. They again responded me that they cannot refund on behalf of these documents and will refund only after 35 days. I waited for 35 day's period.
Now its more than 40 days. There is no refund yet. I have mailed them yesterday and they have stopped responding to my emails as well. Even if you have, do not use it. Is there any senior bank person looking at it. If yes, please respond. I do agree, and facing same problem with my HDFC forex card.
This card does not work on many websites for online transaction, so be careful before doing any such transaction using HDFC forex card. Bank also does not take quick action on it, and creates unnecessary delay to return your amount back. They dont process the request immedietly. My husband faced lots of prob due to this card. He didnt recieved the ATM pin even after 15days of raising the request.
They promise us to deliever it in 7Days. When i tried contacting them They said. Who the hell is going to help us then??? I use trading platform like Forex Control They provide technical guidance and training if needed.
I like trading with them. Your Rating 1 star is bad, 5 stars is good. Share 0 Tweet 0 Share 0. Hey did that refund back your money?More...