Dark Horse in Kansas City , Missouri said: I have been shopping around for freight broker software, and im curious as to what people in the business recommend or think is the best software.
For a small broker starting out check out load pilot, it will do all you need and works with quick books, I personally do not use it as we do 20 mil a year and are domestic and international freight forwards who handles mostly ltl and have larger needs however for someone starting out I do not think I have ever seen a broker program more user friendly.
Ron Smith in Midland, Ontario. You can also check out ITS- dispatch at its-dispatch. We use it for our business and it's great. It's web based so we can access it from anywhere and they just added a new component for multiple offices. We were set up and using it within an hour and we move over loads a week with it. Ben Ward in Houston, Texas. We use ALJEX software and although you never own the software they make constant upgrades providing you top of the line sftware at all times.
Peter White in Philadelphia, Pennsylvania. You have to take a look at the software package being offered by Solvere Logistics www. I've been in this industry for 17 years and it's the most comprehensive Logistics Software package that I have ever seen.
Turbo Transit in Richwood, Ohio. Take it from me, we have done an enormous amount of research and testing and it is hands-down, the easiest to learn and the best for brokerages running small to mid-sized operations.
It also offers capabilities the others just don't have and the price is unbeatable. I was going to build my own Access application with an excel interface, but if something is already out there for a good price, I would rather use that.
Steve in Aurora, Illinois. Don't waste e penny on load pilot. I use it before , now I end up using excel sheets for now and I am better of load pilot is a joke is not a software. I can't believe somebody can write this. You suppose to help the people with your postings. Catwoman in Clarksville, Tennessee. Steve in Aurora, Illinois said: Would you mind emailing me a blank copy of the Excel sheet you use? This is a transition for me from Finance to Logistics and looks like every company out there are looking for experienced candidates.
Any suggestions, How I can get started in logistics as a freight broker? G Blomgren in Fresno, California. At Diamond, we have used both Load Pilot and ITS; in the end, the theory I found that works well is that your system should serve your business versus your business serving the system.
What I mean by this is that often we tailor our practices to the capabilities, strengths, and weaknesses of the software. Which is a sure way to make sure you operate like every other company out there, with nothing to distinguish yourself from the crowd. The greatest shortcoming of any logistics software is the lack of an emphasis on freight sales. Most focus exclusively on the actual transaction and nothing for the harder part, which is the contact management, notes, follow-ups, etc - getting the business.
In the end we just paid a web-based software wiz to develop a custom platform for us that matches the way we do business with an elaborate customer service management component. Honestly, it cost us less than a couple of years' subscription to these others. Otis Magoo in Birmingham, Alabama. I've seen virtually all the TMS systems today.
Each application has their pros and cons. As with factoring, smoke and mirrors are abundant. Make sure you don't end up with a legacy development platform or you will certainly run into speed, data integrity, and expandability issues.
Flat file databases are vastly underpowered as your data piles up. A word of advice is demand to see a demo set with a few million dispatch and billing transactions with at least ten workstations sending and retrieving data. This is the best way to find out if you are purchasing underpowerd technology.
If you start getting dodgy answers you can be sure you've stepped right in the middle of of smoke and mirrors. There is no middle ground here. Request to see the features you need during your demos and have a list at the ready before getting on the telecon.
If the rep cannot produce answers on the spot, nine times out of ten there is a gap in the feature set. Remember that sales reps are ready to spin, spin, spin the facts.
A common tactic is to overwhelm the prospect with a very large feature set that couldn't possibly be covered in a two or three short demos. Don't be wowed by this - it generally means the software and personality is lacking. Also, do NOT fall for the "we are planning on building this feature pitch".
This is vapor-ware plain and simple. If you need help evaluating a TMS, shoot me an email or post a reply on this board. I'd be happy to discuss ways you can avoid wasting valuable company time, money, and most importantly profits. Having personally implemented several hundred small to multi-site fully integrated TMS systems it would be my pleasure to help you avoid these unfortunately all to often pit falls. Jeremy in Huntington Beach, California.
Ben Ward in Houston, Texas said: How is the Ajax software working out for you guys? I am curently using ITS dispatch software and it seems to be a pretty good deal.
I have used it to keep track of my cargo van drivers and some of the loads that theu have done for various other trucking companies. However I have not used it for my brokering operation as my brokering operation has had zero customers in the past 2 months.
Any advice on this matter would be greatly appreciated. Ron Smith in Midland, Ontario said: This is a good deal man, but there is only onw drawback that i've found with the ITS dispatch software.
It can only be used to automatically post loads to the ITS truck stop load board. I don't know how to make it post to load board or Getloaded. I might be mistaken but it seems like you cannot use this software to post on multiple load boards. Other then that I see no problem with the board, and for the price it's simply unbeatable. Transcore has the best system. A great many have made the mistake of purchasing it while referring to this homegrown program as "Broken Plus.
Also, watch out for programs with a QuickBooks interface. Just because many people use QuickBooks doesn't mean it's the best solution for a growing freight broker. G Blomgren in Fresno, California said: How would I go about finding someone to custom build our company web based brokerage software?
I would prefer a developer with experience in the industry. Henry Sheldon in Fort Lauderdale, Florida. I do software consulting for the transportation industry. I might be able to help you to building your own software. Please e-mail me if you are need help on this.
Just to chime in on the web-based vs. Specifically, software instances that can't communicate over secure web requests are between 8. Numbers based on actual tests in our offices. If you have anyone working remotely, it will likely require a less-than-ideal remote desktop connection for them to use the system. So don't rule out web-based systems a rule.
Tailwind, among others, offers a package that your company can host the web-based system, giving you kind of the best of both worlds. As mentioned before, find a system that works for your business - don't change your business to fit the system. It's outdated, full of bugs, and slower than a sloth in molasses. WP formerly in United Kingdom. The only thing this forum tells me is that everyone has an opinion and its usually bias.
Before you take the word of anyone on this forum do your homework, check out each potential software, and make an informed decision. Don't rely on other's opinions when it comes to running your business. We built our own freight broker software to manage our business when I was a freight broker myself.
We also made it modular with options for carriers and shippers. I originally teamed up with a buddy who is a PHP programmer to build Dispatch Load Board and once it was built, we both decided we would rather run a Software company than stay in the brokerage business.
Dispatch Load Board is web-based and makes it easy to post loads to any of the well known internet load boards, run an in-house load board or embed your load board into your website. Since our current customers all tell us they love the product and the portability of web-based software suits them, we haven't gone ahead with the different version. Experienced Freight Broker in Minneapolis, Minnesota. We looked at both high and low end systems and decided on them.
The high end systems we looked at Keypoint, McLeod, MercuryGate were good but way to expensive for us.More...